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ClickUp Integration

Learn how to collect evidence from ClickUp using Strike Graph's flexible Bridge integration

Micah Spieler avatar
Written by Micah Spieler
Updated this week

What is the ClickUp Integration?

The ClickUp integration allows you to use Strike Graph's Bridge-style of integration to collect evidence directly from ClickUp's API for your compliance needs. This integration uses OAuth authentication to securely connect to your ClickUp account and allows you to specify exactly which API endpoints to call and what data to collect.

With this integration, you can gather evidence from any part of ClickUp, including:

  • Task details and history

  • Team information and structure

  • Workspace configurations

  • Time tracking records

  • And more!

Setting Up the ClickUp Integration

Prerequisites

  • An active ClickUp account with administrator access

  • Appropriate permissions within Strike Graph to manage integrations

Step 1: Connect your ClickUp account

  1. Navigate to Integrations in the main Strike Graph menu

  2. Find the ClickUp integration card and click Add Integration

  3. You'll be redirected to ClickUp to authorize Strike Graph

  4. Sign in to your ClickUp account if prompted

  5. Select the ClickUp Workspace that you wish to connect and click Authorize

  6. You'll be redirected back to Strike Graph with the integration now active

Once connected, your ClickUp integration will appear in the integration list with an "Active" status.

Collecting Evidence from ClickUp

Step 1: Select an evidence object

  1. Navigate to the evidence object where you want to add ClickUp data

  2. Click the Attach button to open the attachment options

  3. Select your ClickUp integration from the list of available sources

Step 2: Configure your API request

The ClickUp evidence collection form has three main components:

HTTP Method

Select the type of request you want to make:

  • GET - Retrieve data without sending any payload (most common)

  • POST - Send data to an endpoint and retrieve the response

API Route

Enter the ClickUp API route you want to access. Review the ClickUp API documentation here. This should be the portion of the URL after the base domain.

Example API routes:

  • user - Get information about the authenticated user

  • team - Get teams the authenticated user belongs to

  • list/{list_id}/task - Get tasks in a list

  • task/{task_id} - Get details of a specific task

Note: You need to replace placeholder values like {workspace_id}, {list_id}, or {task_id} with actual IDs from your ClickUp account.

Request Body (for POST requests only)

If you selected POST as your HTTP method, you'll see an additional field for entering the request body. This should be valid JSON that matches the expected format for the ClickUp API endpoint you're calling.

Example request body for creating a task:

{ 
"name": "New Task Name",
"description": "Task description",
"status": "Open",
"priority": 3
}

Step 3: Submit your request

  1. Click Submit to execute the API request

  2. Strike Graph will process your request and collect the data

  3. Once complete, the evidence will be attached to your evidence object

Common ClickUp API Routes

Here are some useful ClickUp API endpoints examples that you may want to use, however confirm with the ClickUp API documentation to confirm the API route, query params, and request body requirements.

User and Team Information

  • user - Get authenticated user information

  • team - Get all teams

  • team/{team_id} - Get specific team details

Workspace Information

  • team/{team_id}/space - Get spaces in a team

  • space/{space_id} - Get space details

  • space/{space_id}/folder - Get folders in a space

Task Management

  • list/{list_id}/task - Get tasks in a list

  • task/{task_id} - Get task details

  • task/{task_id}/comment - Get task comments

  • list/{list_id}/task?statuses[]=complete - Get completed tasks

  • list/{list_id}/task?statuses[]=in%20progress - Get in-progress tasks

Troubleshooting

Authentication Issues

If you receive authentication errors:

  1. Click the Reconnect button next to your ClickUp integration in the Integrations Manager

  2. Follow the OAuth flow to reconnect your account

  3. Try your evidence collection again

Invalid API Route

If you receive an error about an invalid route:

  1. Double-check the API route format (should start after /api/v2/)

  2. Make sure you've replaced all placeholder values (like {task_id}) with actual IDs

  3. Verify the endpoint exists in the ClickUp API documentation

Invalid JSON in Request Body

For POST requests, if you receive a JSON error:

  1. Make sure your JSON is properly formatted with quotes around all keys and string values

  2. Validate your JSON using an online JSON validator

  3. Check the ClickUp API documentation for the correct payload structure

Missing or Incomplete Data

If your evidence collection runs successfully but doesn't include the data you expected:

  1. Check if you need to use a different API endpoint

  2. Consider whether you need additional query parameters

  3. Verify you have sufficient permissions in ClickUp to access the requested data

Need More Help?

If you encounter any issues with your ClickUp Bridge integration or have questions about specific API endpoints, please contact our support team through the in-app messenger. We're here to help you make the most of your compliance automation.

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